This innovative solution empowers our clients to oversee the performance of their Reverse Osmosis (RO) systems from any location worldwide.
- Gaining insight into your RO system through a secure, private portal with comprehensive reports and dashboards.
- Enabling operators to achieve the highest levels of reliability, efficiency, and cost reduction.
- Facilitating remote monitoring of the RO system, accessible via a mobile app or a computer from any location.
- Providing process support, software updates, and troubleshooting during regular office hours, all from our headquarters in the Netherlands.
- Offering quarterly reports on operational parameters and consultancy to enhance RO system performance.
- Continuously delivering status and performance data through a user-friendly dashboard.
Key benefits HORiZON remote services
- Cost-effective and user-friendly, suitable for all.
- Real-time troubleshooting through direct online access to the RO unit.
- Increased availability and maximum productivity uptime.
- Reduced unscheduled downtime, leading to a better return on investment (ROI).
- Decreased reliance on on-site service technicians.
- Lower repair and maintenance expenses.
- Support during commissioning from our Hatenboer-Water headquarters office.
- Environmentally friendly.
- Access to real-time status and data.
- Quick response facilitated by concise, fact-based information.
- Remote optimization of settings to your advantage.
- Historical data available in clear, readable graphs for both parties.
- An efficient tool for our Service Department.
- Elimination of the need to complete and forward log sheets.
- Data insights for preventive maintenance.
- Customizable access levels for customers (fleet view and object view).
- Enhanced customer satisfaction.
Safety is top priority
- 24/7 Monitoring.
- Continuous development.
- Complies with IEC 62443 standard.
- ISO 27001 and ISO 9001 certified safety management system (IMS).
Contact
Feel free to connect with us to unlock the full potential of HORiZON remote services. We eagerly anticipate the opportunity to assist you in achieving operational excellence and peace of mind, regardless of your location.
Our offices, our distributors and our agents
How can we help?
Whether you need information, advice, a quote or have any other question, we’re here to help.
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Contact us
+31 10 409 12 00
info@hatenboer-water.com
Mercuriusweg 8 3113 AR Schiedam
+1 832 380 8733
info.americas@hatenboer-water.com
11424 Spring Cypress Rd. E2 Tomball, TX 77377, USA
+971 4 345 3435
info.mena@hatenboer-water.com
6WB, 242, Dubai Airport Free Zone, Dubai, 54313, United Arab Emirates.
(+65) 6515 8021
info.asia@hatenboer-water.com
22 Boon Lay Way #01-57 Tradehub 21 609968 Singapore
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