Technical service
Technical assistance worldwide. Rely on our experienced service professionals to assist you on-site, specializing in keeping your freshwater installation operational and minimizing downtime.
Our globally operating offices and professionals offer comprehensive support and advice in the field of water quality, commissioning, inspections, and training.
Our global presence in Rotterdam, Singapore, Dubai, and Houston, supported by a team of professionals, is at your service for various water-related issues. Whether it’s water quality, (pre) commissioning, recommissioning, inspections, midlife updates, preservation, or chemical cleaning, we provide comprehensive support and advice.
With HORiZON remote services, we offer global expertise remotely.
Rely on our experienced experts who are skilled in addressing challenges in diverse environments. Additionally, they can train and assist your crew on-site to achieve optimal operational and maintenance conditions. Our international support and advisory services focus on water quality, including risk analysis, sampling, water analysis, and training.
Which expertise does our support team offer?
Our maintenance experts know the ins and outs of all equipment for production, disinfection, filtration or distribution, hot or cold water and the RO unit itself. They will provide you with advice tailored to your specific needs and circumstances. Even when they are not stationed in your vicinity when you need support, our experienced staff can support you remotely by analyzing your log sheet data together with you and advising you on the required course of action.
Here are the key benefits of choosing this service:
- Fast, efficient and global support.
- Offshore-trained service engineers.
- Getting you up and running quickly.
- Medically certified service engineers.
- Multidisciplinary professionals.
Our offices, our distributors and our agents
How can we help?
Whether you need information, advice, a quote or have any other question, we’re here to help.
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